Coordinator, Adult Day Services - Virtual Community - Hybrid

This is an great opportunity to join our Virtual Community team as we build out this program.  The Virtual Community provides a way for Easterseals associates and individuals in the community to make meaningful connections. As a Coordinator you would assist with the coordination and planning of activities that support the Virtual Community program. We are seeking a candidate with strong tech skills with proficiency with Outlook, Teams, Zoom, and social media platforms.  

Internal Associates - Please complete an Application for Advancement form and have your supervisor sign the form.  Email the form to Rebecca Valadez and then HR approval will be obtained. Positions are open for a minimum of 3 business days and can close at any time thereafter. The form can be obtained at: https://inside.essc.org/Interact/Pages/Section/Default.aspx?section=3264https://inside.essc.org/page/5591 or email Rebecca Valadez . Additional information regarding eligibility for promotions/transfers can be found in the ESSC Associate Policy Manual at: https://inside.essc.org/Interact/Pages/Section/Default.aspx?Section=3273  

Position: Coordinator, Adult Day Services - Virtual Community

Schedule: Monday-Friday 8:00 am to 4:00 pm

Location: This position is a hybrid position and will be seated at the closest Adult Day location. Work will be 100% computer-based.  Travel required as needed (see additional information and qualifications below).  

Hourly pay rate: Starts at $24 - Rate will be based on years of service and experience and is approved by HR/Compensation. 

• Bi-lingual/Spanish preferred 
• Strong tech skills preferred (experience with applications such as Zoom, Teams, Outlook, and social media platforms)
• Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver’s license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards.

ESSENTIAL FUNCTIONS:

• Coordinates the service delivery for individuals that use the service as designated; including but not limited to intake process, assessments, scheduling, and service assignment. Monitors effective service delivery. Assists with oversight and coordination related to data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records. Creates and maintains reports as directed.
• Promotes and supports adherence with person-centered standards and service culture by ensuring inclusion of opportunities and ventures reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
• Works collaboratively with service line directors, managers, associates, and service consultants in support of delivery of high quality person-centered services, and compliance of service with applicable licensing agencies, service design, accreditations and regulatory requirements.
• Monitors training needs of service line associates, and coordinates training delivery as directed. Attends in-service trainings and meetings as required.
• Substitutes for direct service associates as needed.
• Follows procedures, standards, guidelines, and best practices established in designated services, and adheres and complies with applicable regulations external to the organization, to ensure health and safety of individuals and service line associates.
• Performs other duties as assigned.

• Able to be creative and flexible, problem solve, organize and complete tasks in a timely manner, follow directions of supervisor, take initiative, work effectively with other team members and volunteers.
• Able to interact appropriately and maintain positive working relationships with associates, stakeholders, referral agencies, community contacts, individuals and their family members, caregivers, and the general public.
• Ability to communicate effectively, through oral and written skills.
• Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
• Ability to properly interpret and follow policies, procedures, and regulations.
• Proficient with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint).
• Ability to provide assistance with personal care to individuals, including ability to transfer an individual who has no weight-bearing skills.
• Ability to resolve conflicts and remain calm and collective in stressful environment.
• Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions. Move and re-arrange furniture (i.e.: tables and chairs for activities).
• Ability to travel locally with individuals who use the service to participate in activities related to the service.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
• Ability to provide proof of required vaccinations or positive titer showing immunity.
• Ability to travel throughout Southern California to multiple ESSC sites/locations, with own reliable transportation, maintain driving record in compliance with Transportation Safety Standards, and have and maintain proper auto insurance and vehicle registration.
• Ability to pass post-offer medical examination and test for tuberculosis. Ability to provide proof of required vaccinations or positive titer showing immunity.
• Must pass all drug testing required by ESSC.

EDUCATION:

• Associate’s degree in Human Services or related field is preferred.
• Possess and maintain valid CPR and First Aid Certifications.

EXPERIENCE:

• Two (2) years of work related experience in Human Services, Adult Day Center/Services, or similar field. Or the combination of experience, education, and training to perform the job successfully.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
• Ability to demonstrate actively listening, patience, and empathy in communicating with individuals that use the service