LMS Administrator - Hybrid

OVERVIEW OF POSITION:

Responsible for supporting and executing our LMS Module implementation and maintenance. This will include completing the migration of all Relias courses and ensuring that the learning module is ready to “Go Live” as per its due date. Helps administer and maintain installation, customization, development, maintenance, and upgrades to applications, systems, and modules, provide technical support, troubleshooting, and guidance to LMS end users. For this role, we are seeking an experienced Workday LMS administrator, with outstanding analytical skills and passion for learning.

This is a hybrid position which will require this person to come in to the Irvine office 2 days a week. 

Starting Salary Range: $66k - $95k / yr.

ESSENTIAL FUNCTIONS:

• Partners with HR, IT subject matter experts, implementation partners, and project managers to support data migration, system implementation, integration, and rollout of LMS projects. Prepares all documentation for all system configuration processes.
• Exports existing training plans, tests, publishes, and maintains all training content for any new learning platforms.
• Serves as the go-to subject matter expert for LMS, understanding system functionality, and configuration options.
• Oversees functional management of learning; turning available functionality on/off. Configuring how functionality is deployed to end users, helps in integrating the existing content, configures, and generates reports, including registrations, completions, evaluations, % utilization, and other learning data trends.
• Investigates and scans courses for lesson plans and exams. Scrutinize for SCORM compliance and AICC features.
• Provides support to LMS users and service line instructors in the investigation, analysis, and resolution of technical issues.
• Creates custom course and user fields. Sets up and maintains user records and organizational structure management.
• Defines and assigns system and course roles. Trains system users on functionalities and new features.
• Advises the business on LMS best practices and optimizations.
• Manages ongoing system improvements and configuration of new features; sets up and manages the course catalog and learning objects, configures learning paths by position and other criteria, configures rules, approval workflows, and notifications associated to each system feature and manages external content catalog and 3rd party courses.
• Tests new courses prior to go-lives to ensure they meet data governance and process standards.
• Establishes audit process for learning campaigns, curriculums, and ensure a well-entrenched reporting structure is set up, incorporating dashboards and other reporting tools.
• Perform other duties as assigned.

EDUCATION:

• Associates or Bachelor's degree in information technology, Computer Sciences, Data Science, or related fields is preferred, or an equivalent combination of education and experience.

EXPERIENCE:

• 1-3 years' experience working in Relias LMS preferred.
• 2-4 years’ experience working in Workday LMS is required.Experience with data migration, system implementation, integration, and rollout of Workday LMS system is required.
• Experience with data migration, system implementation, integration, and rollout of Workday LMS system
  is required.
• Experience working with web services, databases, or back-end application infrastructure, SCORM, xAPI and associated QA testing.
• Experience with data architecture between different systems and platforms.

KNOWLEDGE, SKILLS, ABILITIES:

• Demonstrated LMS administration experience, including end-user training and day-to-day support, including uploading courses, testing, creating learning assignments, setting up notifications, and configuring custom reports and reporting of learning content.
• Demonstrated experience managing LMS transitions and migrations.
• Experience in creation of classes and enrollment of learners on LMS Highly organized, detail-oriented, and able to prioritize, manage, and complete projects with tight deadlines.
• Excellent analytical prowess, with the ability to use data-driven analysis using technology tools available – BI reports.
• Tech-savvy; agility in learning new systems and software.
• Strong analytical skills with the ability to depict patterns and trends in a visual format.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, per Easterseals of Southern California and/or program requirements.
• Must pass all drug testing required by ESSC.