EHR Analyst Remote

Represents the user interface functionality, system configuration, and workflow of the Electronic Health Records
(EHR) system; and collaborates with treatment providers to manage division-wide user interface design and
implementation. Evaluates EHR data to recommend process improvements. Responds to inquiries related to
EHR. Abstracts, evaluates, and distributes health data and reports to support processes and activities of
designated teams. Works in coordination with internal IT support teams and external EHR system vendor.

Starting Salary ranges from $66,560- $78,000 per year

Identifies issues that arise in assigned application area as well as issues that impact other application
teams. Manages all inquiries and concerns related to Electronic Health Records (EHR) system from the
vendor network as well as the internal function.

 Acts as primary point of contact for Information Technology department for EHR testing and further
development of the system related to Provider Network and internal function. Provides subject matter
expertise in system upgrade planning and design.
 Ensures the proper usage or the EHR System and provides end-users ongoing training during all phases of
implementation and operation of the system. Serves as a liaison between end users’ workflow needs and
EHR support staff. Develops training materials as required.
 Analyzes and interprets EHR system data for use in Provider Network and internal function operations to
ensure the highest level of efficiency and drive continuous process improvements. Works closely with the
internal function leaders to evaluate data, analyze trends, and make recommendations.
 Creates, reviews, and maintains regularly scheduled data distribution reports. May gather data from
multiple sources. May prepare and submit data/reports to comply with reporting obligations with external
organizations. Prepares and submits timely and accurately documents/forms/data/reports as assigned.
 Works cross-functionally with internal departments and/or external entities, on data distribution activities
related to assigned team/department; providing and receiving information, coordinating and/or facilitating
activities.
 Provides project support and participates in the continuous quality improvement processes of the
supported teams as assigned, related to health records. Assists with the maintenance and updating of
related policies and procedures as required. Communicates in a timely manner when data or resources are
unavailable to internal and outside entities.
 Performs other duties as assigned, including administrative related support to the service line.

EDUCATION:
 Bachelor’s degree in Health Services or related field subject preferred.
 Certifications such as Registered Health Information Technician (RHIT), or Registered Health Information
Administrator (RHIA) preferred.

EXPERIENCE:
 3+ years of recent experience of electronic health record management and training to users.

KNOWLEDGE, SKILLS, ABILITIES

 Knowledge of electronic health record processes; such as, record storage and retrieval, record retention,
workflow, authentication and documentation standardization. Ability to establish and maintain various
data collection, record keeping, tracking, filing, and reporting systems.
 Ability to maintain current knowledge of local, state and federal laws and regulations regarding the
management of EHR client information.
 Ability to assess the training needs of staff and develop appropriate training programs.
 Highly Proficient in Microsoft Office (Word, Excel, Outlook), web-based applications, databases, internet
usage, and Electronic Health Records (EHR) software.
 Excellent organizational, decision-making, time management, oral and written communication skills.
Ability to communicate effectively with all levels of associates, physician’s office personnel, vendors,
external organizations, and the general public.
 Knowledge preferred of clinical and business needs and processes within health care organizations.
 Ability to assist in efficient office operations.
 Ability to maintain customer-service orientation and professionalism in all interactions.
 Ability to exercise discretion and confidentiality pertaining to work environment.
 Ability to prioritize and organize workload and be able to produce high-quality results with meticulous
attention to detail. Ability to maintain a high level of accuracy and completeness in all work.
 Ability to remain focused and flexible while shifting/changing priorities, heavy workload, and tight
deadlines. Able to support multiple teams/departments simultaneously.
 Ability to acquire an understanding of organization and department policies and practices.
 Ability to work with minimum supervision within established guidelines and procedures, as a team
member and as an individual contributor.
 Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and
Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
 Ability to travel locally to between various ESSC locations, with own reliable transportation; maintain
driving record in compliance with Transportation Safety Standards, maintain auto insurance and vehicle
registration.
 Ability to pass all drug testing required by ESSC