Easterseals Southern California

  • Scheduler Coordinator

    Job Locations US-CA-Valencia
    Job ID
  • Overview

    Responsibilities include patient scheduling and communication to appropriate associates, providing pertinent patient information and other appropriate assistance to direct service associates, and giving support to the department as needed.


    • Maintaining an accurate computer-based scheduling system and records
    • Assigning new and existing patients to therapists in the scheduling system in a timely manner
    • Updating schedules daily and assuring updates are inputted as submitted by interventionists
    • Reassigning therapists to patients as needed
    • Generating schedules
    • Monitoring daily attendance calls
    • Communicating with associates, families, physicians and other contacts
    • Processing of department paperwork and attending staff meetings and trainings.


    • Associate's degree or two years of college course work in a related field required
    • Handling large volume of incoming calls and data entry experience is a must; prior scheduling experience highly preferred
    • Two years of customer service and/or administrative support experience is a must
    • Must possess superior time management and organizational skills with the ability to coordinate multiple schedules based on individual preference and guidelines
    • Ability to maintain customer service orientation and professionalism in all interactions
    • Ability to communicate effectively orally and in writing with all levels of staff and the general public
    • Must be detail-oriented, reliable, and willing to work in a fast-paced environment
    • Must obtain fingerprint clearance with DOJ and FBI
    • Bilingual a plus


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