Director 1, Adult Day Services

1. Ensures health and safety of individuals and staff through the development, implementation, and enforcement of all standards, guidelines, and best practices for designated services. Follows and enforces all applicable reporting requirements.
2. Promotes, models, and ensures adherence with person-centered standards and culture by monitoring the planning, coordination, and execution of individualized and self-directed service delivery; allowing individuals who use the service with the selection of opportunities and variety of experiences reflective of their interests and preferences.
3. Leads and supervises effective service coordination for all individuals receiving services; including but not limited to intake process, admission procedures, and service assignment. Oversees completion of all required documentation and data collection, including the effective utilization of electronic health records where required.
4. Oversees and ensures quality assurance and compliance conformance with all organizational and service standards, applicable licensing agencies, accreditations, and other regulatory requirements for designated service(s).
5. Recruits, hires, evaluates training needs, trains and coordinates training of subordinate staff. Conducts observations, provides feedback, and completes their annual performance appraisal and takes corrective actions when and as appropriate. Maintains appropriate staffing ratios.
6. Maintains positive and productive work relationships with all individuals and their families, service staff members, service line colleagues, internal administrative departments, representatives from external governing authorities, and community resource members.
7. Monitors and takes action within scope of authority for the fiscal operation of assigned services. Accountable for productivity, financial goal attainment/budgetary adherence, development of goals, policies, procedures, and service programming offering of designated services.
8. Performs other duties as assigned.

EDUCATION:

• Bachelor’s Degree in Human Services or related field preferred.
• Must possess and maintain valid First Aid & CPR Certifications.

EXPERIENCE:

• Typically requires 5 years of experience in the management of human services delivery working with developmental disabilities and/or behavior issues; plus 2 years in a supervisory position. Or 5 years’ managerial experience in related field with 2 years supervisory experience.
• Experienced in Community Outreach/Activism, Relationship Management, Associate Supervision and Training, and Program Administration.

• Extensive knowledge and ability to properly interpret, implement, and ensure compliance with policies, procedures, and regulations including Regional Center Titles 17 & 22, Community Care License, and Service Delivery Systems (Regional Center, etc.).
• Demonstrated proficiency with MS Office Applications (e.g. Outlook, Work, Excel, and PowerPoint), and web based conference platforms.
• Excellent interpersonal, verbal, written communication and presentation skills; able to effectively interact with people at all levels inside and outside the program. Able to provide superior customer service.
• Ability to consistently demonstrate good judgment and decision-making skills, exercise discretion, and handle sensitive and confidential matters appropriately.
• Ability to resolve conflicts and remain calm and collective in stressful environment.
• Familiar with timekeeping methods, payroll processes and with maintaining employee records.
• Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.
• Ability to respond to emergencies and facility oversight that sometimes occur outside of typical service hours.
• Ability to pass a post-offer physical examination and a TB test.
• Ability to provide assistance with personal care to participants, including the ability to transfer an individual who has no weight-bearing skills.
• Ability to lift 50 lbs. repetitively. Ability to walk, stoop, stand, and/or kneel for extended periods of time; ability to push wheelchairs on a variety of terrain.
• Ability to tolerate an outdoor work environment inclusive of a variety of weather conditions.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
• Ability to travel locally and manage multiple locations in assigned territory with own reliable transportation. Maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Appropriate vehicle for transportation of program participants, if program requires. Proof of California driver’s license.
• Ability to pass all drug testing required by ESSC.
• Ability to be On Call (24/7), and available during weekends and holidays.